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Job Location | Guiseley |
Education | Not Mentioned |
Salary | 19,000 - 23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Payments AdvisorGuiseleyPart Home Based can be considered after 6 months Training and Probationary periodOne of my renowned and fun commercial clients based in We, is looking for experience customer service people that are wanting to build a solid career with a great business, in return the company offer a full training structure to manage and develop theirexisting customer accounts offering support and payment assistance if they are struggling financially.You will need to have at least 2 years inbound or outbound customer service or if you have had sales experience and no longer wish to stay in sales this could be a really good role for you.They are an super company and offer a great salary, additional bonus incentive, the customers you will be speaking with daily will become familiar with you, you will build a rapport with them and give ongoing support with the customers if from time to time,they are struggling to settle their monthly bill on their accounts, they need stock to continue their businesses and you are their to then make any suggestions for payment plans for them.This is very customer focused and driven by relationship building so its not a debt management role, but you will be taking customer payments and managing finance options if they need it.Great team and people here and the business really looks after their employees.An annual bonus if offered along with great social activities and a really fun and super friendly team of people.Lovely office environment, very friendly atmosphere and social culture.Customer service is essential for this role as these are ongoing B2B key customer accounts you will be managing. These UK based customers place volume monthly orders with the business.The role is 9-5 Monday to Friday25 days holiday plus banksBonus IncentiveThis is a lovely fun office environment - the office team are super friendly and make the days go faster with a giggle.Excellent database skills, a polite but tenacious telephone manner and good systems knowledge is what we are looking for.I have immediate interviews available and look forward to receiving your application, thank you for applying.Lisa FarrFARR Associates