Sales & Export Administrator

Job Description

Our client is a market leading environmental company working in a variety of industry sectors, including green shipping and agritech. It is an exciting time to join the company, as it grows the business- they are looking to recruit a Sales Order ProcessingAdministrator with experience within an engineering/manufacturing environment.You should be familiar with CRM & ERP systems (full training will be provided). Strong planning and organising skills are essential for this role as is an ability to communicate with colleagues and customers.You should be tenacious/results oriented and have a cando’ attitude. If you are a career minded, driven individual with relevant experience in manufacturing/sales we’d love to hear from you.Job Purpose  To progress customer sales enquiries for equipment spares and process sales orders for the complete range of products, through the acknowledgement of orders received, liaison over delivery dates and organisation of worldwide shipments.Ensure all activities are undertaken to maximise levels of customer satisfaction through excellent communication and in strict compliance with export and other shipping regulations.Responsibilities:  To progress sales orders from customers, matching to existing quotes, inputting to the Company ERP system (SYSPRO), ensuring all internal vetting processes are completed and any export control requirements highlighted prior to confirmingacceptance of the order.To coordinate optimal DESPATCH dates with the Production Planning team prior to sending Order Acknowledgements.To attend weekly PRODUCTION MEETINGS and monitor that committed ship dates are achievable.To COMMUNICATE with external customer and internal sales, if appropriate, in sensitive customer situations, that alteration of despatch dates is necessary.To manage the SHIPMENTS of equipment to customers across the world, establishing priorities with the internal packing team and liaising with external couriers/freight forwarders, ensuring comprehensive accompanying documentation, strict adherence to exportlicence regulations/VAT regulations and any drivers handling Company equipment are fully qualified/certificated to handle hazardous goods when required.To produce accurate and timely INVOICES to customers for all equipment orders.SkillsPrevious sales order processing/quotation experience ideally within an engineering/manufacturing environmentFamiliarity with ERP and CRM systemsIT literate (Microsoft Office Suite)Personal drive and enthusiasmStrong planning and organising skillsTenacious/results orientedProven communication skills both verbal and writtenGood ability to work with othersAbility to influence Qualifications Educated to A level standard, preferably having studied a Business-related qualification. Package Along with a competitive salary they offers a quality pension Scheme, life assurance and 25 days annual leave plus publicholidays.Hours 37.5 hrs. Start time between 8-9am and finish 4-5pm Security Clearance Our client undertakes defence contracting work and therefore candidates must be suitable for SC security clearance with the UK Ministry of Defence. 5 years residency in the UK isessential.

Keyskills :
Export Administration CRM databases