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Receptionist

Job LocationGuildford
EducationNot Mentioned
Salary22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Our client is one of the worlds most iconic brands and they are seeking a part-time Receptionist / Administrator for their prestigious Guildford car dealership.Important:This is a 12-month fixed term maternity cover contract. You will be working part-time 3 days per week. The days and hours are:Week 1 - Monday, Tuesday Wednesday / Week 2 - Monday Tuesday SaturdayWorking hours on those days will be Mon to Fri 7.30am6pm or 8am6.30pm, Saturdays 8am5pm.Please only apply if you are willing and able to do these hours.About the CompanyOur client is part of one of the largestprestige DealerGroupsin the UK and represent fiveCentres located in Guildford, Hatfield, Mayfair, Reading and West London.They are proud to be one of the one of theBest Companies Top 100 large companiesto work for in the UK in 2021and offer an outstanding working environment with great benefits and a competitive package.About the roleAs Receptionist / Administrator, you will provide an efficient and effective administration support service to the management team, including:

  • Providing a warm welcome to all customers and visitors to the Centre
  • Building rapport with guests and establishing their needs quickly and efficiently to maximize their experience
  • Acting as a Brand Ambassador, reflecting the brand image and standards at all times
Core ResponsibilitiesIn the role of Receptionist / Administrator you will:
  • Demonstrate excellent customer service at all times
  • Welcoming visitors into the Showroom
  • Providing refreshments for visitors
  • Handle all customer queries through in person, phone, e-mail or on-line in a professional and timely manner
  • Distributes enquiries, calls and messages to colleagues and obtains all necessary customer information in order to share with colleagues
  • Fully maintain and Input documents and customer records on the system
  • Ensuring all customer needs all looked after for each department (Sales, Aftersales and Parts)
  • Offering refreshments and being confident to converse with the customer
  • Promoting and selling of company products and Services
  • Support the Centre Support Manager to ensure the Audit ready as and when announced.
  • Pro-actively approach customers in the showroom to discuss product information and offer help/advice and demonstrate vehicle options
  • Develop a good knowledge and understanding of all competitive products and dealerships in order to provide better insight to customers
  • Assist with showroom preparation including vehicles, merchandise and displays.
  • Proactively ensure the Centre showroom, entrance to Centre and customer lounge areas are kept clean, tidy
  • Support and attend any Centre marketing activities and events both in Centre and off site.
  • Maintain adequate supplies of Guest hospitality stock and dealership stationery at all times.
  • Process incoming and outgoing post, ensuring it is appropriately date stamped/franked in line with management requirements.
About youTo be successful for the role of Receptionist / Administrator you will have
  • Experience in a similar front facing role
  • Excellent customer services ability
  • Immaculate presentation and interpersonal skills
  • Strong administration ability
About the rewardsAs a part-time Receptionist / Administrator, you will receive a salary of £11.05 per hour (circa £22,000 per annum, pro rata). Benefits include:
  • Quarterly centre and individual performance bonus
  • Pro-rata 25 days holiday per year plus bank holidays
  • Private Medical
  • Pension Scheme
  • Life Assurance
  • Staff preferential rates
How to ApplyPlease note that eRecruitSmart is advertising the role of Receptionist / Administrator on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply ifyou consent to these terms.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!Car, dealership, administration, receptionist, customer, support, customer relations, customer service, sales administrator, reception,

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