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Job Location | Guildford |
Education | Not Mentioned |
Salary | 28,000 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent,full-timeB |
IT Support Analyst - Fluent GermanAn animal health software company based in Guildford are looking to grow their IT Support team with the appointment of a Bilingual Support Analyst.The Support Analyst will be working as part of a team responsible for providing 1st line software support to clients that utilise the companies internally developed software. Youll be liaising with users on the telephone and via email and will have theautonomy to troubleshoot and resolve the queries yourself. Youll work closely with the development team to rectify code queries and have various escalation routes to support you if needed.Primary youll be supporting the user base both in the UK and Switzerland, so fluency in both English and German is essential with additional French language skills being highly desirable.In addition, youll need to demonstrate:
Keyskills :
EnglishGermanSoftwareTechnical Support1st Line