Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Coordinator

Job LocationGuildford
EducationNot Mentioned
Salary£25,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This is a Permanent position for a Customer Support Executive with experience of using Jira software to join a growing company based in Guildford.Client DetailsThis company based in Guildford are a fast growing business and provide a range of services to their customers.DescriptionThe Customer Support Executive will involve the following tasks:

  • Managing all queries from customers and escalate to other teams as necessary to resolve
  • Communicating with customers via phone and email
  • Liaising with customers to carry out services
  • Ensuring work is allocated out correctly to engineers
  • Produce reports for key customers to check SLA adherence
  • Production of internal reports
  • Ensure customer accounts are set up on Jira correctly
  • ProfileThe successful candidate for the Customer Support Executive will need to have the following skills and experience:
  • Previous experience of using Jira software
  • Experience of working in a customer service role, ideally within the service industry
  • Strong knowledge of Microsoft Word and Excel
  • Excellent communication skills
  • Job OfferThis is a Permanent role offering a competitive salary and benefits package.

    APPLY NOW

    Customer Support Coordinator Related Jobs

    © 2019 Naukrijobs All Rights Reserved