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Contact Centre Advisor

ACS Automotive Recruitment Consultancy
Job LocationGuildford
EducationNot Mentioned
Salary£26,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Contact Centre AdvisorBasic £26k, OTE £30kGuildfordPermanent/Full TimeOur client, located in the Guildford area, is on the lookout for a Customer Service Advisor to join their team. If you are looking for a role within the automotive sector and hold a passion for cars - this could be a fantastic career move! Apply with ustoday.Duties & Responsibilities of a Contact Centre Advisor:

  • First point of contact for inbound customer calls, you will be directing customers to the relevant department or converting them into bookings and appointments.
  • Maximising our service sales by upselling the work identified within service appointments.
  • Accurately record vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat business.
  • Supporting the Sales teams, helping with customer enquiries and leads.
Your Background & Skill:
  • Previous experience within a customer service position.
  • A strong interest/passion in cars.
  • Full UK Driving Licence.
  • Strong communication skills.
  • Ability to meet deadlines and work well under pressure.
For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

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