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Job Location | Grimsby |
Education | Not Mentioned |
Salary | £18,000 - £20,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
HE COMPANY:Brewster Partners are working with our client based in Grimsby who are in need of a Resident Liaison Officer for a temporary period of 6 months. The role is a mixture of community and office based.THE JOB:The job involves focusing on providing consultation and support to residents/tenants during building projects at their homes, to ensure high levels of customer satisfaction. Youll develop effective working relationships with residents and colleagues as well as clients and subcontractors as well as the internal customer care team.Youll be present at events within the community to answer questions and queries and build relationships, as well as visiting people in their homes.Provide support directly in terms of boxes, dust sheets and other practical items that residents may need after assessing each project.Completing paperwork relevant to each case and updating IT systems accordingly, providing information and reports for management when required.THE PERSON:Were looking for someone immediately available. You will need to have done a similar role previously and have the confidence to liaise with residents in sometimes difficult or challenging circumstances. Strong communications skills are essential as is organisation and prioritisation.You must hold a valid CSCS card and have a Full UK Driving License.THE BENEFITS:
Keyskills :
customer service social housing tenant liaison officer resident liaison officer