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Performance and Improvement Officer

Ad Warrior
Job LocationGrimsby
EducationNot Mentioned
Salary29,300 - 34,470 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Performance and Improvement OfficerLocation: Grimsby, DN31 1SQSalary: £29,300 - £34,470 per annumJob Type: Full Time, Permanent LHP are really excited about their future vision, and they are looking for a unique Performance and Improvement Officer to work closely with the Performance Manager and be part of their fantastic Business Intelligence team.The Performance and Improvement Officer will be responsible for producing and provide high-quality analysis and evaluation of performance data, and to provide insight and recommendations to support the strategic objectives of Lincolnshire Housing Partnership.The Performance and Improvement Officer role is flexible under their agile working policy; therefore, you will be able to work from wherever is suitable to complete the task at hand. This might be at home, at one of offices located in Grimsby or Boston,or somewhere else!What will I be asked to do as a Performance and Improvement Officer

  • Use performance reporting to drive improvement, putting in place actionable plans for the operational functions
  • Establish good working relationships across the organisation at all levels and be able to positively influence
  • Production, validation, and submission of reporting requirements to the Regulator to Social Housing and HouseMark
  • Drive improved customer experience using customer insights and mystery shopping
  • Production and reporting of operational performance and analysis of trends for the respective service areas
  • Assist with the production of Board and Committee Performance Reports, providing analytical support on the performance data and for any ad-hoc reports requested by their corporate and executive leadership teams
  • Undertake quantitative and qualitative data analysis to produce service level reports, providing business intelligence, analytical detail and actionable insights
What skills, attributes and experience will I need as a Performance and Improvement OfficerEssential
  • Educated to degree level or equivalent experience
  • Excellent analytical skills with the ability to gather, organise and analyse large amounts of data with accuracy
  • Advanced Microsoft Excel skills
  • Knowledge and experience of data visualisation techniques or a commitment to develop (particularly Power BI)
  • Ability to tell stories with data that is engaging
  • Excellent written and oral communication skills
  • Strong organisational, time and project management skills
  • Experience of process improvement
What opportunities will I have for progressionAt LHP they are committed to investing in the development of their employees to enable them to realise their potential. There are many opportunities that LHP will provide you with to enhance your skills and assist in your career progression.They measure their success within this area by the number of internal promotions that they can achieve and that they are able to retain their best talent. The natural career progression routes that would be applicable to your role are Performance Managerand Head of Assurance.What benefits will I get from working for Lincolnshire Housing Partnership
  • An employee wellbeing package through their benefits partner Westfield Health
  • Opportunities to learn new skills and knowledge through their fantastic corporate training programme
  • A superb employer pension scheme
  • 24 holiday days a year (plus bank holidays) with the ability to earn additional holiday days through full attendance
  • A family friendly agile working policy
To ApplyIf you feel you are a suitable candidate and would like to work for this reputable company, then please click apply to be redirected to their website where you can complete your application.

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