Scheduler Noise Insulation

Job Description

Job IntroductionThe requirement is for a Scheduling Assistant to join the integrated HS2/SCS Noise Insulation (NI) team which forms part of SCS in area south. The Scheduling Assistant will report to the Noise Insulation Scheduling Manager and manage several subcontractoraccounts, taking responsibility for engaging with residents (customers) to book access, scheduling works with subcontractors, managing the day-to-day programme and contingency schedule, handling complaints and feedback with sensitivity and care and feedingback progress statistics to the wider Noise Insulation Team.In the Euston area there are around 1,400 properties that qualify for the installation of noise insulation mitigation measures (secondary glazing and mechanical ventilation), and each of those 1,400 properties are effectively individual construction siteswith their own unique client (the resident).Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explorewhat is possible for the role.Role ResponsibilityThe Scheduling Assistant will work alongside the SCS section engineers and liaise regularly with the the community engagement officers. These are peer-to-peer relationships.The Noise insulation programme is critical to enabling the delivery of main works. This role will be responsible for managing every aspect of scheduling subcontractor work up until the point they arrive at a property to install. The Scheduling Assistantwill then take responsibility once again, once the installation is complete and handover information needs to be gathered from the subcontractor, checked, and filed.The role will involve activities such as:

• Scheduling surveys, installations and repairs for the subcontractor and working closely with the site team to ensure the works are carried out as planned.
• Working with the SCS Information Coordinator to feed the progress data back into the projects tracking system.
• Working with the SCS engineers to ensure handover and assurance information is compiled and fit for purpose.
• Liaising with the portfolio of residents served by your account to make sure they are informed, comfortable and aware of survey and installation dates.
• Dealing sensitively and skilfully with feedback, complaints and quality issues (such as snags).
• Reporting as required to senior team members within SCS

With these challenges in mind, the successful candidate will need to have administration, stakeholder management and commercial skills - though not necessarily to a particularly senior level. Just as important is emotional intelligence, resilience and theability to be open-minded and creative.The Ideal Candidate

• Stakeholder management
• Ability to understand basic technical information e.g. survey sheets,
• Organisation, planning and communication skills
• Administration skills and Excel expertise
• Creative problem solving

Behaviours / AttributesIn addition to the above discipline role, the Scheduling assistant must carry out his/her duties in accordance with the SCS JV Core Values:About the CompanyThe role will work on the HS2 project. HS2 is the UKs new high-speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UKs 10 biggest cities with fast, reliableand frequent high-speed services.The Skanska | Costain | STRABAG (SCS JV) is delivering the HS2 Main Civils Contracts which include both Lots S1 (Euston Tunnels & Approaches) and S2 (Northolt Tunnels). The combined value of the contracts is around £1.8billion with the works due for completionin 2025. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.Youll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we can maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as partof their application, so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous, and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data ProtectionAct 1998) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use, OHSAS 18001:2017Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture s operations and ensure that the requirements,as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issuesand demonstrates commitment to achieve continual improvement and Zero tolerance.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.SCS Railways Apply