Mobile Tail-Lift Engineer - Manchester

Job Description

Overview Founded in 1957, Enterprise was built on the principles of personal honesty and integrity. By honouring the values and staying true to the enduring business philosophy of its founder Jack Taylor, Enterprise has grown to become one of the worlds largesttransportation solutions providers.Enterprise Flex-E-Rent is the flexible commercial vehicle rental division of Enterprise in the UK. The business provides a unique breadth of vehicles and services tailored to the needs of commercial vehicle hire customers.Enterprise Flex-E-Rent is continuously expanding, and from 1st April 2020, SHB Hire was formally integrated into the Enterprise business, under Enterprise Flex-E-Rent, to create one of the UKs largest and most diverse commercial vehicle rental businesses.With a combined fleet of more than 45,000 vehicles, customers of the now combined business have even greater choice, flexibility and access to state of the art technology, across 28 UK locations.Enterprise Flex-E-Rent is a division of Enterprise Rent a Car that provides a flexible rental solution to long term customers throughout the UK and we are currently looking to recruit a Mobile Tail-Lift Engineerto join our team in Manchester area.The Mobile Tail-Lift Engineers will maintain exceptional standards to the Tail-Lift fleet, whilst ensuring that all legal compliance is met to LOLER standards.They will also be responsible for reducing VOR downtime by first time fix, via diagnosis.Responsibilities

• Installation, servicing and repair of Tail-Lift, Shutter door equiptment within fleet, to a high standard
• Optimise and maintain engineer van stock to maintain and enhance service delivery
• To liaise with central control and/or the service centre with regard to job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders.
• Complete all relevant paperwork and on-line (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interfacekeeping the customer informed.
• Assist with planning of installations and undertake installations and commissioning.
• Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO standards.
• Ensure customer service is a priority, and conduct and corporate image (self, van, tools, spares) are first rate.
• Provide technical help or assistance to customers and other EFER personnel as required.
• Undertake company training and self-development through attendance on manufacturers courses, company on-line courses( E Learning ) certification processes.
• Perform other duties and projects which correspond to the general character of the position.

Experience and Skills:

• Methodical and systematic approach to work.
• Extensive repair & LOLER experience within the vehicle lift industry.
• Commitment to high standards of customer service and professionalism.
• Punctuality, efficiency
• Understanding /experience in repairing /diagnosing of hydraulics.
• Crane experience desirable but not essential

Qualifications

• Educated to GCSE level or equivalent, including Maths and English Language.
• Full, clean Driving license
• Welding Certification.
• STE/Weight Test Certification.
• NVQ Level hydraulics/electrics (desirable) or equivalent experience of working to manufacturers specification/standards