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Care Coordinator

Job LocationGreater Manchester
EducationNot Mentioned
Salary£22,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Apollo Home Healthcare is a complex care provider. We look after children and adults with care needs in their homes across Greater Manchester and Lancashire area.We are currently recruiting a Care Co-ordindator for our largest office in the North West area who have a very experienced and well established team. No healthcare sector is required to carry out this role as full training will be provided. All that we ask, is that you have some office based experience and excellent customer service skills.As a provider of complex care in the home, the service we operate is specialist and because of its clinical nature it can sometimes seem daunting to those outside the sector. We rely on Healthcare Assistants, Support Workers and Registered Nurses to support our service users within their own homes. Behind the scenes in the North West operation, we have a large team of staff who work to co-ordinate and manage all aspects of our service. Do you want to be part of this fantastic team and manage the following on a day to day basis

  • Managing a caseload of customers (these are our service users in the home and their families)
  • Ensuring they have the right number of staff for the packages of care we deliver.
  • Co-ordination of training and compliance.
  • Rota management and covering shifts including on call
  • Being a key point of contact for staff and service users that we deliver care to.
  • Incident management
  • The operational roles we recruit for are fast paced, varied and challenging. We look for people with strong customer, administration, problem solving and people skills.As an organisation we value our people, and we work together to achieve great outcomes for the service users we look after and we look for people who are likeminded and want to make a difference to people’s lives.Travel will be required so you must also hold a full current driving licence valid in the UK and have access to a car.In return for your hard work you will receive the following:
  • Working for growing healthcare company in a niche sector
  • 25 days’ holiday plus bank holidays
  • Excellent opportunity to progress and develop
  • Additional bonus based on office performance
  • Required skills
  • Communication Skills
  • Customer Service
  • Healthcare
  • Keyskills :
    Communication Skills Customer Service Healthcare

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