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IT Support Engineer

Pure Resourcing Solutions
Job LocationGreat Yarmouth
EducationNot Mentioned
Salary24,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support EngineerGreat Yarmouth/ HybridCirca £28,000I`m delightedto be supporting a global organisationin the search for an IT Support Engineer to join their well experienced team based in Great Yarmouth.Working within the Support teamyou will be responsible for the smooth running of the Service desk and BAU service across the business. Working closely with all team members to ensure the IT systems located in multiple locations are kept secure and stable whilstoffering an excellent service to all users.Responsibilities:

  • Contribute the processing of support requests for the IT ServiceDesk, ensuring tickets are correctly categorised, updated, actioned, or escalated to other members of the IT team within agreed SLAs.
  • Provide IT User support, both hardware and software for IT devices
  • Installation configuration and deployment of Endpoint devices
  • Maintaining Hardware inventories
  • Maintaining Software Licensing
  • Performing Hardware & software refresh on end users devices.
  • Managing endpoint security
You will have experience/ knowledge within:
  • Use and knowledge of a ServiceDesk system.
  • Administer user accounts, and email through Office 365 Active Directory.
  • Microsoft Mobile Device Management tools like Intune or 3rdparty equivalents.
  • Monitor endpoint security using AV / Updates / Email Monitoring / Vulnerability assessment systems.
  • Windows Server operating systems 2012-2019and Windows 10.
  • Standard troubleshooting,administrativeand configuration tools(CMD andPowerShell).
  • VoIP /Telephony.
  • Create / Update documentation, including Procedures and user guides.
This is an excellent opportunityfor someone looking to increase their skill-setwhilst working for one of the most recognisable businesses in Norfolk.If you`d like to learn more or think this positions for you please press APPLY or contact Henry Dawson @ Pure Resourcing Solutions

APPLY NOW

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