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| Job Location | Great Yarmouth |
| Education | Not Mentioned |
| Salary | £25,000 - £30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
My client is an established telecommunications provider servicing a global customer base from their head office in Great Yarmouth. To support their ongoing growth, we are looking for an established Network Support Engineer who will be responsible for providing a first class customer service and technical support across their broad range of telecommunications products. Working predominantly over the phone, you will be responsible for tracking enquiries and making sure that theyre resolved in a timely manner. Youll have a developed understanding of communications equipment, either in a business or armed forces environment and will be comfortable communicating with a diverse range of people and culture. The support team provide 24/7 cover, and as such you will be comfortable and flexible to work on a shift rotation that includes unsociable hours and weekends. This is an excellent opportunity to specialise in a global growth industry. You will be joining a highly supportive team and will take part in a comprehensive training program that will give you a subject matter expertise in Satellite Communications. On top of this, a high value shift allowance available following probation will ensure that the 24/7 cover is worth being a part of!ESSENTIAL SKILLS- Networking / Telecoms / Communications experience- Technically minded with ability to pick up new information- Proven customer service skills, ideally over the phone- Good problem solving and technical troubleshooting experience- Flexible to work on a 24/7 shift operationDESIRABLE SKILLS- Background in Satellite Communications- Marine, Naval or overseas support experienceFor more information and immediate communication, please send a word CV to Francesca House at Select Appointments - Specialist Technology Recruitment Required skills
Keyskills :
Telecoms Shift Rotation IT Suppt Netwking Troubleshooting