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Job Location | Gravesend |
Education | Not Mentioned |
Salary | £41,000 - £43,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
This is a great time to join a company undergoing significant change and growth. You will be able to influence future plans and processes whilst growing your own skillset with clearly defined progression within a unique organisation.The Support Engineers will be 1st line and front of house, they will manage the teams helpdesk and take ownership of resolving faults for internal customers. Theyll also, among other things, monitor the network and prevent, respond to, or escalate issues.For motivated, proactive and competent candidates these roles offer something different from the norm. The company houses and uses unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularlywork at height and full training and support is provided to enable you to do this safely and see some great views from equipment sites.Im looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressureand have a head for heights.Were looking for people who want to engage with end-users as well as colleagues across the wider IT department and the business. Youll be a great team player, adding value to the team, but also able to work independently and be trusted to take ownershipand deliver to agreed deadlines and standards.Role and Responsibilities: