Trade Counter Sales Supervisor

Job Description

What youll doAt Toolstation, were not just interested in what you canbring to us today. Were also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. Join us in this exciting new role and you could soonbe the face of Toolstation for all of your stores trade customers. Youll save the day when they need an urgent part to finish a job. Youll become their favourite sales person - someone who provides service with a smile and always goes the extra mile. And,through the use of Trade Account, key marketing deals and activities, youll help drive up their spend level while maintaining the highest levels of customer service.You wont need any trade or retail experience either. Youll just need to be keen to learn how our business works and a natural at building lucrative lasting relationships. In short, you can come from any background, as long as you bring your happy shiny personalityand are able to be the best you can be - every day. Well do the rest by providing all the training you need to succeed.Day-to-daySupporting. Helping the Store Manager deliver the companys Trade Strategy, exceed trade targets and ensure that the store is successful and profitable.Providing great service. Promoting the very best in customer service - making sure your store is a great place to buy and a great place to work.Acting as the central point of contact. Whether its in-store for all Trade Account related queries and conversations or passing on new leads and contacts to the Regional Business Development Manager.Building a great working environment. Youll use your personality and energy to help create a great place to work where engagement is key - but fun is too.Leading, coaching and developing others. Making sure we grow sales by ensuring appropriate team training takes place on a regular basis.What youll bringEnergy and enthusiasm. Youre someone who gets the job done - outgoing and ready to roll your sleeves up whenever required.A flair for customer service. Customers warm to you because of your friendly, approachable nature and proven ability to work confidently and professionally when dealing with them.Adaptability. You adapt your style of communication depending on the customer and always engage at the appropriate level.Openness to change. Youre used to working in an ever-changing environment, possibly in a supervisory or team leader role, with experience in a trade environment useful, but not essential.Reliability and responsibility. Youre trustworthy, committed to delivering the Toolstation service proposition and willing to accept additional responsibility to support the stores operations.What youll getYoull find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, youll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever youwantup the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, youll be supported all the way with training and developmentincluding access to our very own Toolstation Academy programmes.Plus, youll receive some of the best benefits in retail. So, as well as 22 days holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkinscompanies, financial education and support, recognition awards and discounts at over 1000 other retailers.Toolstation. The story so far.As part of Travis Perkins plc, were one of Britains fastest growing multi-channel retailers of tools, accessories and building supplies.So, the trade, home improvers and self-builders all trust us to deliver a lot more than tools. From our Head Office andContact Centre in Bridgwater, and our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, to our network of over 530 UK branches, we all work together to get the job done. And with plans to open another 60 branches this year, we always haveopportunities for great retail professionals who want to grow with us.To apply#TSCaught your interest Want to know more Take a look at www.toolstationjobs.com or simply hit applyOur policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation,religion, belief or disability