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Job Location | Glasgow |
Education | Not Mentioned |
Salary | £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: Technical Bureau Operator - NightsLocation: Gorbals, Glasgow, G5 0USAnnual Salary: Starting Salary £25,000 rising to £27,000 after completion of probation + benefitsHours: 37.5 hrs per week - 7pm - 7am 3 weeks shift patternShifts:1.Sunday, Monday, Tuesday Week 1 & 2, and Sunday, Monday, Tuesday and Saturday Week 3 This is a full Time and Permanent roleOur client are a large and growing national facilities management company who have a long-term facilities contract with one of the major national retail supermarkets.They are actively looking to recruit a new Technical Bureau Operator to join the Technical Bureau team.The role is available for an immediate start and is full time and permanent.The role is working 37.5 hours a week, working nights it’s a 3 weeks shift pattern, 2 shiftsThe role will be working a 3 week shift pattern Nights. So please only apply if you are OK to working Nights.Job Purpose:Triage and process automatically generated alarms from Refrigeration systems.Investigate manually raised jobs via remote diagnostic checks of the BEMS systems and resolve where possibleAnswer inbound, and make outbound, calls in a professional manner. Follow call scripts and capture relevant data in compliance with the agreed guidelinesProvide technical support to the field engineering teams and complete all administrative duties as requiredPrincipal Accountabilities: