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Service Designer

Steria Recruitment
Job LocationGlasgow
EducationNot Mentioned
Salary500.00 - 650.00 per day, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

About the role As a Senior Service Designer at Sopra Steria, you will lead our service design activities on project, whilst mentoring colleagues and clients on the tools and approaches we use. You will report into the Service Design Lead and work closely with the other disciplinesin our teams to support a rich, collaborative team environment both on and off project.You will:

  • Lead the Service Design activities on project, mentoring colleagues and clients on our tools and approach
  • Reflect on and improve our Service Design discipline, shaping the tools and approaches we use on a regular basis
  • Be an active member of the design team, supporting the wellbeing and development of the its members, and contributing to its strategic growth and direction
  • Contribute to the creation of case studies, tender responses and client proposals, to help showcase the team and bring new work in
Your skills and experience We would love to hear from a wide range of people who can demonstrate some, or all, of the following skills and experience:
  • Leading service design projects and teams
  • Undertaking design research activities, alongside other disciplines such as user research
  • Undertaking a key role on multi-disciplinary teams, buoying peoples energy and holding a vision of the service for the team and the client
  • Planning and facilitating workshops, in-person and remotely, that are accessible and inclusive
  • Working with clients to establish strong relationships, ensuring our work is meeting their expectations
  • Working in an Agile environment in government, ensuring our work meets relevant service standards and reflects the stage of the project (discovery, alpha, beta, live)
  • Communicate effectively across organisational, technical and political boundaries, understanding the context of each
  • Contribute to the development of the wider organisations growth and strategic direction
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

Keyskills :
Service Design

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