Senior Administrator- Exams Assessment

Job Description

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.We are currently recruiting for a Senior Administrator- Exams Assessment to join the team on a full time, permanent basis.The Qualifications Production team adopt a hybrid model of home and office working. The office location is Glasgow and members of the team need to be able to work in this office as required. Travel may also be needed on an occasional basis and may includeovernight stays.The Qualifications Production department is accountable for the quality, rigour and security of the ACCAs core qualifications by producing exams that are fair, consistent, regulatory compliant fit for a technology-based delivery and error free.Key Responsibilities:

• Accurately track the availability of exam content and perform detailed analysis on the composition of multiple question banks, making recommendations for the commissioning of new questions to maintain optimal content for each exam.
• Select objective test questions to be used in each exam session, applying ACCAs psychometric model to ensure the creation of balanced, regulatory compliant exams.
• Create and validate detailed exam specifications across multiple exam sessions in accordance with ACCAs test security and regulatory approved psychometric model.
• Quality assure exam builds by performing detailed exam simulation analysis and complete final sign-off checks
• Analyse question performance data (item statistics) from live exams, making recommendations based on this analysis to maintain the delivery of reliable and valid exam content.
• Lead the preparation of new question commissions across multiple production schedules tracking these to the question submission stage.
• Complete quality assurance checks on question submissions in relation to industry best practice and lead on house style reviews to maintain the integrity of exam content.
• Lead on the recruitment of external academic experts and finance professionals
• Manage the performance of writers to ensure they meet their contractual obligations, identify training needs, providing detailed feedback on question submissions and provide first-line support in relation to payments, contracts and production system queries.
• Support the Head of Qualification Production in monthly budget reporting
• Be aware of and comply with all ACCA and regulatory requirements relating to the production and delivery of exams.
• Maintain and apply expert knowledge of ACCAs psychometric model in order to optimise and shape assessment processes.
• Act in accordance with recommendations from ACCA regulators, ensuring that ACCA exams continue to meet regulatory compliance.
• Contribute to the effective delivery of ACCAs objectives and strategies by representing Exams Assessment at project and operational ad-hoc meetings.

Knowledge, Skills and Experience:

• Excellent attention to detail
• Be able to work calmly under pressure and meet tight deadlines while dealing with competing priorities
• Excellent people engagement skills including relationship building, mentoring and negotiation
• Possess excellent organisational skills and a methodical approach to work
• Have a high level of computer literacy with an understanding of how to create formulae in Excel, using this to manipulate and analyse data
• Proven analytical skills and experience of applying appropriate judgement in situations within the remit of the role
• Ability to quickly understand technological systems and processes including how differing systems interact
• Desirable to have an understanding of psychometrics and exam construction.
• Excellent problem-solving skills with the ability to analyse factors contributing to system or production issues and the ability to generate, evaluate and recommend best solution
• Be receptive to working in a changing environment with changing systems and processes
• Be highly motivated, proactive and enthusiastic, with the ability to work on own initiative and flexibly as part of a wider team
• Be able to demonstrate excellent oral and written communication skills with the ability to communicate at all levels advising senior management and senior individuals in business internally and externally
• Have relevant work experience in an administrative or exam production environment preferably within the Education sector or a Professional body
• Desirable to possess knowledge of the latest developments in computer-based assessment methodology

We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their jobwith other aspects of their life.For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here https://uk/en/about-us/work-for-us.html.