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Retail Catering Manager

Sodexo
Job LocationGlasgow
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Retail Catering ManagerJob Reference: SDX/TP/RF5980/SLContract Type: Permanent - Full TimeSalary: Up to £32,000 + excellent benefits packageClosing Date: 22/08/2021Location: Celtic Park StadiumPackage DescriptionUp to £32,000 + excellent benefits packageWe also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much moreJob IntroductionWe are currently looking for a Retail Catering Manager to join our Sodexo team and lead the retail catering operation over at the historic Celtic FC Stadium.As the most senior point of contact onsite, you would become embedded in our passionate and dedicated team, responsible for managing the kiosks stands during all matches and events.This is a fantastic opportunity to truly thrive and further develop your career within the sporting industry. If you enjoy a very hands on role, and able to work flexible hours in a busy, fast-paced environment, this could be the role for you!Main Responsibilities

  • Be most senior point of contact onsite for staff and clients at Celtic Park Retail Operation. Take accountability for all contractual requirements and ensure all matches are staffed, stocked and operated effectively and in line with Sodexo and client requirements
  • Support the staffing team with inductions and training of staff
  • Cost effectively manage all logisitics on site - including stock levels, product, and security; ensuring all costs and expenditure are controlled in-line with budget
  • Plan and deliver all logistics on site for match days and events bringing good GP and in line with forecast
  • To comply with all Sodexo policies and procedures, and ensure operational audits are passed by the unit - Safeguard Audit and Unit Business Health Check
  • Manage and maintain stakeholder relationships - with particular attention to customer journey and experience
  • Have a proactive attitude to continuous improvement with regular meetings to review service styles and product offers as well as customer feedback, ensuring that the whole team is engaged in this process.
The Ideal CandidateEssential
  • A proven track record working with high volume catering in a sporting venue
  • Experience supporting large volume training sessions
  • Allergen management experience within high volume catering services
  • Proven leadership skills to lead, motivate and train a team
  • Communication and delegation skills - able to interface at all levels and works well within a team
  • Confident, positive, can-do attitude, with the ability to use initiative and make decisions
  • Flexible and adaptable with good attention to detail
Where we can be flexible
  • Computer literate - Excel, Word and Microsoft Outlook
  • Experience in high volume concert or festival management
  • Food Hygiene level 3 or IOSH Managing Safely Qualification or Equivalent
  • First Aid Certificate
  • Personal Licence Holder
About The CompanyIn the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnoverof over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiencesand skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status,sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.Were a Disability Confident Leader employer. Were committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteriafor the role advertised are guaranteed to progress to the selection process.

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