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Property Claims Handler

Job LocationGlasgow
EducationNot Mentioned
Salary£22,000 - £24,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Exciting Opportunity for Claims HandlersAre you passionate about putting the customer at the forefront of your work Do you thrive in a dynamic, hybrid work environment If so, we invite you to be a part of our innovative team. We are embarking on an exciting new journey within our Claims Departmentand we are seeking skilled Claims Handlers to join us.In the role of a Claims Handler, you will play a pivotal role in delivering top-tier customer service precisely when our customers need it the most. Your responsibilities will include:

  • Swiftly addressing and resolving inquiries from both customers and external contacts, ensuring the seamless delivery of our streamlined claims service.
  • Estimating the value of claims and establishing timely reserves within your authorized limits.
  • Identifying potential Recovery and Fraud claims, safeguarding the interests of our clients.
  • Enhancing team productivity by contributing your skills and expertise.
  • Adhering to established claims handling procedures for low-complexity, low-exposure claims, ensuring a consistent and high-quality claims service.
  • Skilfully negotiating claim settlements within your authority limits.
  • Fostering a positive and supportive team culture, where collaboration and mutual support are integral.
What Were Seeking:
  • A minimum of 6 months experience in the insurance sector, demonstrating your knowledge of the industry.
  • Essential previous experience in a contact centre role, highlighting your ability to effectively engage with and assist customers.
  • While previous experience in property insurance is preferred, it is not mandatory; we value your expertise and passion for the field.
If youre enthusiastic about making a difference in the insurance industry, committed to delivering exceptional customer service, and eager to be part of an exciting venture, we encourage you to apply and become a part of our team. Join us in shaping thefuture of claims handling with a customer-centric approach.

Keyskills :
ClaimsCustomer ServiceInsurance

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