Property and Compliance Administrator

Job Description

Role OverviewWe have an opportunity to join a well-established, successful and busy team. The Property and Compliance Administrators main responsibility will be overseeing and managing compliance and Anti-Money Laundering (AML) documents for all property files and purchasers.The Property and Compliance Administrators other duties will include, providing overall professional administrative support to the Glasgow town residential team. This involves dealing with telephone queries, arranging viewings, logging property and buyerdetails, typing reports, brochures and correspondenceTeam OverviewSavills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeingoffer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.The Glasgow town residential team comprises 2 Directors, 2 Associate Directors, 1 Associate, 1 Estate Agent, 3 Administrators as well as a number of viewing agents.Key Responsibilities of the RoleProviding full administrative support and PA responsibilities to the designated teamEnsuring that files adhere to compliance and AML regulationsDiary management including internal and external meetings and viewing agents diariesSocial MediaAdvertising on Facebook and InstagramFiling online and offline, photocopying and scanning various documentsResponsible for the departments property keys and preparing completion gifts on settlementRaising invoices, fee share allocation using Reapit (in-house database), managing disbursements and updating billing sheets accordinglyUpdating and/or producing schedules, spreadsheets, presentations, reports, pitches and correspondenceBook photography, floor plans and liaise with relevant companiesTaking enquiries on the phone, speaking to applicants/clients, arranging viewingsMeeting and greeting visitors to the office, registering applicants if requiredUploading and management of properties on in-house database and websitesAssisting in the production of sales particularsAssisting the sales team with their general dutiesMaintaining a high level of professionalism when dealing with clients and colleaguesAssisting with booking, organising and collating local weekly advertising / booking and collating national advertising where necessaryProvide holiday and absence coverKeeping marketing materials up to date for office displays, direct mail campaigns and pitch materialsProvide assistance to team members wherever possibleExercise confidentiality and discretion at all timesBe proactive to be able to complete work requiredAssist our Marketing department for team marketing initiativesSkills, Knowledge and ExperienceExperience in a similar role desirable but not essentialIntermediate/Advanced Microsoft Office skills (incl. PowerPoint)Fast and accurate copy typingExcellent verbal and written communication skills, including a pleasant telephone mannerMust understand the principles and practice of client careAbility to work in a team and understand team dynamicsStrong proof reading and attention to detail skillsPrevious property sales or lettings experience is helpful but not essentialA flexible approach to work and a positive attitudeUsing initiative to ensure all necessary takes are in handProactive attitude and ability to multitask and to work accurately and effectively under pressureAssessment applicants can expect during selection2 stage interviewPersonality Profile