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Job Location | Glasgow |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
* 12 month contract* hybrid workingWe are seeking an experienced Payments Administrator to join our Personal Risk Services (PRS) Payments Team in Glasgow. The successful candidate will have prior experience in finance or insurance administration, although we are willing to consider entry-levelapplicants or recent graduates who are looking to gain experience in a multinational business. This role offers a rare opportunity to develop your skills and become a valued member of our wider Operational team.Key Responsibilities:* Manage the PRS direct debit process, including incident reporting, default/cancellation reporting, client verification, and unsigned agreement reports.* Manage the online credit card portal, including setting up brokers with login details and processing refunds when needed.* Resolve payment queries from internal and external customers via email and phone.* Resolve account queries and chase overdue premiums for PRS.* Process all non-automated systems entries for PRS.* Manage the bordereau premium booking process and any remittance to third-party vendors for our bordereau business.* Assist in the maintenance and setting up of broker agencies.* Manage the Payments Team inbox and handle internal/external calls.* Run various weekly and monthly reports from Renaissance and GFS.* Set up new vendors and raise invoices for approval.Desired Skills & Experience:* Experience within an insurance or financial administration role is desirable.* Administration experience gained in other sectors will be considered, and recent graduates are also welcome to apply.* Strong organizational and numerical skills, with the ability to apply attention to detail.* Good communication skills in order to liaise with various departments, including Credit Control, Underwriting, and Operations.* Computer literate with intermediate knowledge of Excel and Word.* Emphasis on working to deadlines, especially with regards to service levels for accuracy and timeliness.* Initiative to self-coordinate and prioritize your own workload.please email your cv to or call 0141-648-