Parts Sales Executive Apprenticeship TPS

Job Description

Parts Sales Executive Apprenticeship (TPS)VWG - TPSBrief overview of the roleAt TPS our Parts Sales Executive Apprentices have a diverse role.This includes sales (both on the phone and in person); stock control; health and safety logistics; order processing and delivering a high level of customer service using specialist product knowledge.Apprenticeship summary

• Working week

MondayFriday. 08301730.

• Possibility of Saturday workings and / or shifts.
• Working week will be confirmed on application.

Total hours per week: 40 hours

• Weekly wage

£5.46ph per hour£11,356.80 Per YearPossible start dateASAP

• Apprentice Qualification:

Level 2 Customer Service Practitioner Standard

• Apprenticeship level

IntermediateLevel Apprenticeship

• Expected duration

12 months

• Positions

1Vacancy descriptionThis is a key role, interacting with different areas of the Centre in a dynamic working environment.Over the course of the apprenticeship you will develop your knowledge of a wide range of products to understand the purpose of vehicle parts and how they function. You will also develop life skills such as teamwork, leadership and communication while youwork both behind the scenes and at the front desk.The role requires you to be professional and approachable so that you can accurately assess customer requirements, advise them on parts required and process orders efficiently in a busy environment.You will be involved in sales to help drive our business forward so confidence and a commitment to customer care are essential.As a Parts Sales Executive some of your key objectives will include:

• Accurately assessing customer part requirements
• Using your product knowledge provide advice to customers
• Stock control
• Maintenance of accurate paperwork for Centre and customer records
• Efficient processing of customer orders
• Delivering high levels of customer service
• Contributing to the delivery of sales targets

Requirements and prospectsDesired Skills and personal qualities:

• Enthusiasm & willingness to learn
• Attention to detail
• Problem solving skills

• Able to work both independently and within a teamStrong communicationCustomer Service Skills

Desired qualificationsMust have good levels of Maths, English at least Grade C/4 (or equivalent) & Science at least grades D/3 (or Equivalent)Future prospectsVolkswagen Group (VWG) is one of the UKs largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, KODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providinga wide range of career opportunities.Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined ourteam at Head Office in Milton Keynes.Things to considerInformation on the Apprentice National Minimum Wage can be found at https://become-apprentice/pay-and-conditionsPlease do not contact the retailer, we are the main point of contact for this opportunity & carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.About the employerEmployerVWG - TPSDescriptionVWG is one of the UKs largest car retailers encompassing premium brands such as Audi, SEAT, KODA, Volkswagen, TPS, VW Paint & Body, & VW Commercial Vehicles.Our network of VWG approved Paint & Body Centres deliver 1st class service to customers using teams of highly trained experts. Our apprenticeships give you the opportunity to become part of this network, working within an approved body shop & receiving worldclass training from our industry experts.AddressUnit 3, Moorpark Industrial Estate, Orton Pl, Govan, Glasgow G51 2HFTrainingTraining providerBabcock TrainingTraining to be providedTraining will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.On successful completion of the one year programme you will receive the following:

• Level 2 Customer Service Practitioner Standard
• TPS specific certifications

Contact

• Georgia Marlow