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Job Location | Glasgow |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , part-time |
Helpdesk Operator - Part TimeSalary £23,200.00 (pro rata)Location Glasgow Here are the benefits my client offers:* Informal hybrid working* Free on-site parking* Subsidised canteen facilities & vending machines* Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills * Pension scheme - up to 5% matched contribution* Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more * Salary sacrifice schemes, including Smart Tech and Cycle to Work * Great development and career opportunities * Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Currys, IKEA, Argos, and more * Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips * Access to our colleague reward and recognition tools, with awards ranging from £5 - £250!Duties and Responsibilities: * Handling inbound and outbound calls, and logging jobs in a fast-paced environment * Co-ordinating contractors and Technicians to ensure they attend my clients standards * Working in partnership with customers to achieve results * Completing a variety of administrative tasks such as quotes, uplifts, emails * End-to-end job management * Working as part of a team to drive customer excellenceHeres what we would like from you:* Driven and passionate with a great attitude to deliver customer excellence * Excellent verbal and written communication skills * Accuracy and attention to detail * Ability to work as part of a team and effectively manage own workload * Administrative experience, including knowledge of Microsoft office packages * Previous contact centre/call centre/helpdesk experienceApply ASAP for immediate consideration...Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.