Network Officer

Job Description

Job Title: Network Officer Reports to: Network Manager / Commercial Manager Location: Operating Company Key Accountabilities Finding solutions for service related issues and new initiatives and developments Monitor service reliability and suggest solutionsPrepare timetables and documentation for services registrations Ensure that schedules are created in line with registered services Compile duties and rosters within both legal and locally agreed constraints Negotiate changes with local trade union representativesImplement changes in a timely manner Maintain strong links with other internal stakeholders, encouraging their input to highlight problem areas and informing them of changes being made Maintain strong links with the Commercial Analyst to assist with servicechanges affecting the ticketing systems Ensure that all data exports are updated in a timely manner Assist with the preparation of tender bids for submission Other duties commensurate with the role as may be deemed appropriate by your line manager Skills,Experience and Qualifications Required Excellent customer service focus Ability to analyse and interpret data Highly numerate Experienced in scheduling duties and creating rosters Financial understanding Commercial awareness Understanding of scheduling Excellentcommunication skills First class knowledge of the local network In-depth knowledge and understanding of the road traffic act and driver hours legislation Strong influencing and negotiation skills Advocate of FirstGroup values and associated behaviours CompanyResponsibilities Adhere to all FirstGroup policies and procedures Undertake any training and development activities at the request of the line manager Health, Safety and Environmental Responsibilities Champion behavioural change through BeSafe At all times,comply with your responsibilities within the Health and Safety Policy, ensuring compliance with relevant legislation Ensure that risk assessments are carried out for areas and activities under the role holderscontrol, that appropriate control measures areimplemented and the recommendations are communicated to all of those who may be at risk Report incidents, near misses and dangerous occurrences in a timely manner and ensure effective remedial action is taken Promote and implement, where appropriate, safeworking practices by means of campaigns, initiatives and to promote a positive attitude to safety through personal leadership Support the Companys environmental campaigns and be aware of FirstGroup annual environmental targets Rewards & Benefits Your healthis important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition andfitness advise. Our EAP provision offers24hr, 365 days a year mental healthsupport We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc Working at First you also receive discountedtrain travel for you and your family after 6 months serviceas well as a free bus pass Cycle to work scheme 25 days holiday + bank holidays Pension scheme and chance to buy discounted First Group shares Enhanced maternity / paternity pay Flexible working Weput a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. Youll find a range of health-promotion initiatives, and you will have 24/7 access to our confidentialEmployee Assistance Programme. Please apply now. We look forward to receiving your application. Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspireto be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.