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Insurance Customer Service Advisor

Job LocationGlasgow
EducationNot Mentioned
Salary19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

If you have previous customer service experience and youre looking for an exciting new role, we want to hear from you! Huntswood is looking for full-time Inbound Customer Service Advisors, and the role comes with a competitive salary, as well as performance and retention related bonuses. As a Customer Service Advisor, you will take inbound calls from our customers regarding car insurance. From new customers looking for a quotation to existing customer looking to make changes to existingpolicies.In this Customer Service Advisor role, you can work from our buzzing office in Glasgow City Centre or from the comfort of your own home with all equipment provided. You will get extensive training so you can be your best self in this role.To succeed, you should be computer literate with remarkable customer call handling skills. This coupled with a track record of delivering exceptional customer experience and achieving performance targets makes you more than suitable for our role. You shouldalso be flexible to work on a rotational shift pattern across Monday to Sunday.In return for your talent and commitment, Huntswood is offering:

  • A joining salary of £19,500 with retention and performance bonuses
  • Extensive 8.5 week training journey - 3.5 weeks training, 1 week Model Office (putting things into practice) followed by 4 weeks Grad Bay with floor support (virtual for home workers)
  • All equipment required to complete the role
  • Recognition awards and events in an inclusive culture
  • Fantastic employee discount portal
If this Customer Service Advisor role sounds like you, please apply to join our team today!Huntswood are not your average call centre - We aim to buck the trend in outsourcing and create inclusive environments where our colleagues are encouraged, developed and heard. Were continuously exploring ways to be better and do better - Come and helpus do so.

Keyskills :
Call CentreContact CentreInsurancePolicyInbound CallsQuotes

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