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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We are looking for a Field Repair Manager to join our Glasgow Service Branch. Working as a Field Repair Manager, you will manage a small team of Engineers and Sub Contractors, who will complete MajorRepairs on all types of Industrial Lifts; delivering to the branches business plan.Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24hrs a day 365 days a year. The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained.Your role is to ensure that KPI’s are met, by developing your team to ensure that Engineers and subcontractors are adhering to company policies, ethics and Health and Safety requirements and compliance on all work completedThis is a highly technical role, thereforeit is essentialthat candidates will have project management experiencewithin complex lift repairs.Responsibilities:Delivering targetsBudgetingAllocation and planning of all repair workRisk assessment and method statementsCustomer Service/ Queries and complaintsCredit control logs and CRMCustomer feedbacksAbsent reports and holidaysMaintenance of PortfolioWorking to the agreed standards to ensure service delivery is achieved and maintainedOrganisation of effective allocation and planning of all Major RefurbishmentsMeeting operationaltargetsOrganisation of Engineers training requirementsOrganisation of Engineers equipment and documentsPerformance ManagementParticipation in the out of hours service management rotaQualifications:The successful applicant must be qualified to a minimum of NVQ level 3 in Lift EngineeringCompany InformationWe are a company who are pioneers of forward thinking, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers. Wehave carefully selectedfollowing benefits which complement our employees lifestylesBenefits Include25 days holiday + the option to purchase another 5 days + additional long service holidayCompany Benefits Discount/ Rewards Scheme- including cinema discounts, annual free flu jab, discounted hotel and theme park stays and discounts off many high street shops.Quarterly BonusSubsidised PensionHealth Cash Plan covering routine treatment and prescriptionsFree onsite parkingEmployee Assistance ProgrammeCompany Vehicle