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Digital Learning Designer

Alderwood
Job LocationGlasgow
EducationNot Mentioned
Salary?28,000 - ?30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Type - Permanent full timeHours: 37.5 hrs per week, core-opening hours will be 8am-8pm Monday to SaturdaySalary - £28,000 - £30,000Location - Glasgow OR ManchesterResponsibilities:

  • Providing support training to our channel partners/end users delivering a quantified increase in efficiency via a variety of methods
  • Building engaging online training content
  • Identifying key metrics to illustrate training requirements
  • Producing quantitative reports on the back of delivered training
  • Develop engaging and effective eLearning content using a range of E-learning tools (i.e. Gomo, Vyond and Camtasia)
  • Update and maintain courses on our LMS
  • Ensure customers are consuming the relevant online content
  • Influence our partner efficiency ratings to ensure a low cost to serve
  • Produce regular reports illustrating customer contact trends indicating training needs/knowledge gaps
  • Run targeted training to address these gaps delivering a quantified reduction in unnecessary calls
  • Lead on support accreditation for all products
  • Develop, maintain and deliver on-boarding training for new partners
  • Develop, maintain and deliver partner training for any product / system
    • Some Benefits Include -
  • Some of their benefits include - Flexible working Annual bonus (based on company performance)
  • 25 days annual leave + bank holidays.
  • Pension - 4% from employee matched as standard
  • Share save scheme
  • Life cover
  • Health Cash Plan
  • Enhanced mat pat and shared policies
  • Company Festival (they put on their own music festival for their staff) and other fun activities throughout the year.
    • For more information or to apply please call or emailTo apply for this position, candidates must be eligible to live and work in the UKAlderwood acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.Gattaca Plc provides support services to Alderwood and may assist with processing your application. Required skills
  • Digital Learning Experience

    • Keyskills :
    Digital Learning Experience

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