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Customer Service Supervisor Distribution

Jewson
Job LocationGlasgow
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Service Supervisor (Distribution) - George Boyd - GlasgowGeorge Boyd are a part of Saint-Gobain -Winners of TOP EMPLOYER UK AND GLOBAL 2016-2020Do you have the drive and motivation to influence a team to really make a difference If the answer is Yes we may just be the right fit for each other.Our George Boyd Glasgow team are looking for a dedicated professional to play a pivotal role in supporting management to supervise the branch yard team to deliver an excellent customer experience. You will also be expected to make sure your team are fully compliant with best practice Health and Safety processes whilst working towards Branch Sales and profit targets.As a Customer Service Supervisor (Distribution) with George Boyd, you will:

  • Manage and support a dedicated team of warehouse staff, ensuring that we deliver our commitment to outstanding customer service.
  • Keep up to date on your knowledge of products, technology and regulations.
  • Work with colleagues to help increase sales, profitability and productivity of the branch
  • Process and monitor sales orders to meet the needs of the Region/Branch sales
  • Coordinate communication between the branch network and warehouse operation to ensure sufficient running of the branch
  • Regulate stock levels in order to keep stock shrinkage to a minimum, provide accurate daily stock counts and ensure that all goods are correctly priced via label checks.
  • Promote the positive image of George Boyd and our Specialist Services both internally and externally.
    • So if you…
  • Have fantastic Customer Service Experience and know what great service looks like, sounds like and feels like. Thats really important to us.
  • Youll also need to operate a forklift truck to ensure our delivery drivers get in and out in double quick time. A licence would be of an advantage; however this is not essential as we can organise training.
  • Have experience of people management/ supervisory skills.
  • Have excellent communication skills and are computer literate
  • Are pro-active, flexible and able to deliver with a high level of accuracy.
  • Have knowledge and understanding of Health & Safety regulations.
    • …we may just be the right fit for each other!Does this sound like youWe also offer some fantastic benefits, including:
  • 31 days holiday (including bank holidays).
  • A defined contribution pension scheme.
  • As an employee at George Boyd, you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Access to 100s of highstreet and leisure discounts, as well as a state of the art rewards system
    • If youre up for a new challenge, we would love to hear from you!The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We cant guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen. Required skills
  • Customer Service
  • Retail
  • Sales
  • Merchanting

    • Keyskills :
    Customer Service Retail Sales Merchanting

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