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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | 20,500 - 21,500 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Want a job in customer service that you can really get your teeth into We are looking for people with an eye for detail and an investigative interestCustomer Service Representative, from £20,500 - £21,500 per annum, 36 hours per week, permanent, Glasgow City Centre We currently have customer service representative opportunities for our client Tesco Bank and are looking for people wholl listen, ask the right questions and treat customers they way youd want to be treated - answering high volumes of calls, emails and chatin a friendly and professional manner and taking ownership for the enquiry. Working within our customer protection team you will be helping our customers to establish any fraud on their accounts.Whats involved* Start date 28th November 2022* Inbound customer service representative role - customer protection team* Full time working 36 hours per week* Hours of work - Monday to Friday between 8am - 9pm (working 1 full weekends and 1 Saturdays in 8 week rotation - weekends between 8am - 6pm) * Rate of pay - from £20,500 - £21,500 per annum* Full training* Based onsite in Glasgow city centre for 6 months then hybrid option* Successful candidates must be able to pass Disclosure, CIFAS & Credit ChecksBenefits include:* A Colleague Discount card: 10% off most products at Tesco Stores* 20% Off Insurance Products* Pension scheme, life assurance, sickness benefit * Maternity pay, paternity leave and 6.6 weeks holidays* Save as you earn and buy as you earn schemes* A place where your health & wellbeing really matter - cycle to work scheme, Gympass, mental health experts, a specialised headspace app, a multitude of health and wellness resources* Great career path with lots of progression opportunitiesOur commitment to provide a safe, accessible, inclusive workplace culture is at the heart of how we work at Tesco Bank.We are currently working on strengthening technology while investing our time and energy listening to our colleagues, so we can co-create a blended working approach that is right for our business and our people. Homeworking options for our Customer Serviceteams are here to stay - join us as we evolve our colleague, onboarding, training and working experience.Tesco Bank believe in people so have built an environment where everyone has the support to be at their best both in and out of work. Apply today!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Keyskills :
customer service or call centre or agent or advisor