Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor

Job LocationGlasgow
EducationNot Mentioned
Salary20,001 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service AdvisorGlasgow Accident Repair CentreSalary up to £23,000 plus bonus and benefitsThis is an exciting opportunity for an experienced Customer Service Advisor to join the UKs leading Accident and Collision Repair specialist in our increasingly busy site in Glasgow.Being a Customer Service Advisor, you are at the heart of our Bodyshops. You are responsible for booking customer cars in for repair, ensuring all the right parts are ordered and on site ready for our technicians, an important aspect of the role is the preparationjob cards with clear instructions. Dealing with customer enquiries, giving vehicle progress reports, also dealing with a number of suppliers on a daily basis. Checking over job cards to ensure all the correct information is recorded and filed on the system.You will arrange and allocate courtesy cars for customers and on completion of the job, collect payment from the customer, paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies.Our Bodyshop is fast paced and exciting with lots of opportunity to make an incredible difference and apply your expertise and skill. In the role of Customer Service Advisor the most important part of your job is to ensure complete customer satisfaction.Its your role to liaise between the customer, the bodyshop and any 3rd parties to ensure each and every customer has a first class service. Another very important aspect of the job is teamwork as you will be working with other colleagues in the bodyshopas well as across other functional areas.About You

  • Ideally you have experience as a Customer Service Advisor, ideally from a solid Bodyshop background - within a Car Dealership, Body Repairer or Crash Repair Centre, whether the job at hand is routine or more complex, you will know just how to solve it.
  • You come from a fast-paced backgroundyou know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
  • You will have a full UK/EU Driving Licence
  • You get involved in every part of our businessyou take pride being part of the FMG Repair Services team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
  • You take pride in providing a great customer experience each day - you understand what is important to your customers and suppliers.
As a Customer Service Advisor we offer
  • Competitive salary of up to £23,000 pa, depending on skills and experience, plus bonus
  • 22 days holiday plus Bank Holidays
  • Workplace Pension and Life Assurance
  • Employee Assistance Programme
  • Uniform
Be part of the future of FMG Repair ServicesPress the Apply button now to start your application

APPLY NOW

Customer Service Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved