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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | 24,000 - 26,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Service Logistics SpecialistGlasgow£24,000 - £26,000 per annumCompany client islooking to recruit a Logistics Customer Service Coordinator based in North Lanarkshire.This is a fixed term 1 year contract.Duties: Processing customer orders, including the management and co-ordination of stock requirements to meet target despatch dates. Liaising with hauliers, freight forwarders and warehouses regarding despatch of customer orders. Effective stock management to ensure slow moving stock is minimised and annual stockholding targets are met. Responsible for processing of customer complaints from receipt to reimbursement, ensuring that full investigation is undertaken to the satisfaction of customers. Ensuring a high level of communication with customers covering all aspects of the business beyond order requirements such as forecasts, stock depletion rates, marketing information, product information. Organising and ensuring stock availability for despatch of samples to customers. Preparation of export documents in line with HMRC/Chamber of Commerce/Embassy guidelines required to assist clearance of goods in market as well as associated documentation to register brands in market. Keep effective records in relation to import and export shipments and ensure company complies with HMRC guidelines in relation to excise and customs issues.
Keyskills :
Customer Service Advisor