Contract Operations Manager

Job Description

Job Reference: IS/JC/03-11/1009/2Job Title: Contract Operations ManagerLocation: Edinburgh or GlasgowSalary: Competitive Hours per week: Monday to Friday - 40 hours per weekBusiness OverviewAtalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services,energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning servicesto the private and public sectors and supporting the local communities in which it operates.Role OverviewWe are currently recruiting for an Contract Operations Manager to join our passionate and driven team based at our Edinburgh or Glasgow office.Benefits

• Informal hybrid/flexible working arrangements
• 25 days holiday + bank holidays
• Free fruit in our offices
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
• Wide range of retail discounts
• Regular social and charity events are held in our offices
• Get involved in charity events in the local community

Wellbeing

• Discounted gym membership
• Eye test £25 voucher and up to £100 towards glasses
• Join our Cycle to Work scheme via salary sacrifice
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
• Access to internal Mental Health First Aiders

Career development and recognition

• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Opportunity to win monthly Atalian Servest Superstar Awards
• Long service awards

As a Project Manager, you will play a pivotal role in the successful execution of projects and management of various operational functions. Your responsibilities will include:Financial Management:

• Regularly update and maintain P&L reports.
• Develop and manage dashboard analytics to monitor project and financial performance.
• Calculate and interrogate Key Performance Indicators (KPIs).
• Prepare interdepartmental charging reports.

Work Package Management:

• Manage open jobs, including ad hoc, routine PPM (Planned Preventive Maintenance), and quotes.
• Exercise budget control, identifying hazards and opportunities.
• Conduct subcontract performance review meetings.

CAFM PPM Management:

• Oversee PPM (Planned Preventive Maintenance) management and monthly compliance progress.

Contract Management:

• Prepare monthly reports for clients.
• Manage and report on KPIs.
• Take ownership of Total Operations Management (TOM).
• Coordinate and report on Health and Safety (H&S) and Environmental Management (EM) activities.

Workstream Management:

• Conduct weekly workstream check-ins to assess progress and resolve issues.
• Generate weekly performance and service reports.

Health & Safety:

• Lead monthly Health & Safety meetings and maintain records (LOA - Level of Assurance).
• Oversee and report on the flushing program.

Sustainability:

• Develop sustainability strategies and reporting.
• Report on community benefit initiatives.

Client Engagement:

• Attend monthly regional FML (Facility Management Liaison) meetings.
• Conduct monthly contract meetings with clients.
• Attend ad hoc meetings as required.

Colleague Engagement:

• Manage the Health and Wellbeing (H&W) program.
• Oversee vetting processes.
• Manage the Janitor Toolkit and associated resources.

About You:

• Applicants must have the right to work in the UK
• Bachelors degree in Project Management, Business Administration, or related field (desired)
• Proven experience in project management and facilities operations.
• Proficiency in financial reporting and analysis.
• Excellent communication and interpersonal skills.
• Knowledge of Health & Safety regulations and best practices.
• Familiarity with sustainability principles and community engagement.

Please note that this position may require security clearance as a contractual requirement.How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)https://b/form/f3343c912a8643b69cfdc89dc2bbba8f