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Conference and Banqueting Operations Supervisor

Appcast Enterprise
Job LocationGlasgow
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Description:WELCOME TO A WORLD OF OPPORTUNITIES - There is a saying in Glasgow ‘The People Make Glasgow’ and at Hilton Glasgow, it is the team that makes it great. We support you, encourage you, work together, and are passionate aboutthe Hotel and Guest experience, which keeps us here!A WORLD OF REWARDS

  • Salary - £12 per hour
  • Smart uniform provided andlaundered
  • Free and healthymeals when on duty
  • Grow your Career
  • Personal Development programs are designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programs – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Free Parking (depending on availability)
  • Discounted Taxi when public transports stop running
  • Guest Experience Day after successfully passing probation
  • Modern and inclusive Team Member’s areas
What will I be doingAs a Conference and Events Supervisor, you are responsible for supervising Conference and Events, Meetings and Food operations to deliver an excellent Guest and Member experience. A Conference and Events Supervisor will also be required to delegate tasksin line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Supervise Conference and Events operations
  • Communicate and delegate in line with daily function sheets
  • Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure cleanliness of work areas
  • Plan, organize and control the daily operations
  • Ensure compliance of brand standards
  • Represent the needs of the team
  • Assist Food and Beverage with achieving financial targets
  • Assist Conference and Events Manager with training and developing the team
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
What are we looking forAConference and Events Supervisorserving Hilton brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Previous Conference and Banquet experience
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Experience in the hotel industry
  • Experience in supervising and/or delegation
  • Willingness to develop team members and self
Want to know more about this job Contact Joseph directly in our Recruitment Team onEVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. Th

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