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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time |
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we actas an extension of our clients recruitment team and provide professional interim and temporary resources.Our client is one of the worlds largest insurance groups, and one of the few to operate on a truly global basis. Their mission is to help their customers understand and protect themselves from risk. With about 55,000 employees serving customers in morethan 170 countries, they aspire to become the best global insurer as measured by our shareholders, customers and employees.On behalf of this organisation, AMS are looking for a Complaint handler for an initial 3 month contract based in remotely.Purpose of the Role:We are looking for people who put the customer at the heart of everything they do, when dealing with complaints in a range of insurance products such as motor, property and travel insurance.As a complaint handler you will be expected to effectively managea caseload of customer complaints while liaising between our multiple functions, suppliers, and our customers to understand a full view of their end-to-end journey to reach an impartial, fair, and reasonable outcome for all parties.As a Complaint handler you will be responsible for: