Commercial Analyst

Job Description

FirstBus are looking for a Commercial Analyst to join us in Glasgow, Scotland on a 12 month fixed term contract!As a Commercial Analyst, you will work as a key member of the Scotland commercial team, ensuring that robust dataanalysis and evaluation of customer insight sit at the heart of ourdecision-making processes.Withsupport from our central data and analytics team, you will be responsible for commercialanalysis in Scotland and will embed an insight-led approach, to make informed decisions in the Operating Company.You will play a vital role in helping us meet the new needs of our customers, so that we are constantly evolving. From rolling out a modernised fleet, to achieving key sustainability goals, we need more brilliant people like you, to do the right thing forour customers, ourcommunities and our planet!This 12 month fixed term contract has the potential to be extended.Welcome to FirstBusHello. FirstBus is one of the countrys largest busoperators - taking 1.6 million customers to their destinations every day. Were a forward-looking business at the forefront of bustechnology, leading the way on contactless payments, mobile Apps and realtime information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. Its an exciting time to be here.What will you be doing

• Using data and insight to proactively monitor business performance and identify emerging trends and issues
• Working with the local commercial, network and marketing teams, to identifyopportunities for passenger and revenue growth
• Generating ideas to enhance and grow our network, utilising planning tools and building the required evidence and arguments to proceed
• Making suggestions within ourbus networks to improve their efficiency and effectiveness
• Monitoring retail channels and products, leading on innovative and evidenced suggestions for price points
• Supporting the preparation of the revenue budget and forecasts
• Working within a divisional framework, providing regular revenue, channel and passenger performance reports with relevant commentary and insight
• Using market information provided by the central analytics team to understand why external factors impact demand on bus travel and make recommendations based on thatinsight
• Providing analyticalsupport for new business initiatives within Scotland
• Acting as the Operating Company champion for dataanalysis, ensuring that the central investment in improved systems is utilised across the Operating Company
• Liaisingwith colleagues in the central analytics team and in other operating companies, to ensure best practice analysis is shared

What are we looking for

• An inquisitiveindividual willing to question the status quo
• Ability to use data and insight to confidently build and present arguments for change
• Ability to present complex data into key succinct arguments
• Ability to work well in a changing environment and plan for a range of scenarios
• Capable of managing and balancing own workload and working to deadlines
• Confidently able to provide own input to budget and financial predictions planned in advance and submitted on time
• Good analytical and communication skills combined with business acumen, pragmatism and an excellent sense of diplomacy
• Significant experience and effective use of Microsoft Excel, PowerBI and SQL
• Strong numericalcapabilitieswith a degree or relevant in Mathematics or other numerical subject

What can we offer you

• Hybrid Working
• 25 days Annual Leave + Bank Holidays
• Free bus pass for you and your family on joining
• First Xclusives - Discounts on many high street brands, supermarkets, holidays and cinema tickets, to name a few
• First My Rewards - Discounted train travel for you and your family after 6 months service - travel as far as London for £6!
• Generous pension and shares scheme
• Employee Assistance Programme - 24hr, 365 days a year mental health support

We put a big focus on physical and mental wellbeing at FirstBus. We recognise that anyone can be affected by the stresses and strains of work, or life outside it. Youll find a range of health-promotioninitiatives, and you will have 24/7 access to ourconfidentialEmployee Assistance Programme.Apply now! We look forward to receiving you application.Public transport serves everyone, whatever their differences. At FirstBus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusiveorganisation because diverse backgrounds, thinking and experiences bringso many benefits to our customers, communities and people. We welcome applications from all.