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Collector

The Business Connection
Job LocationGlasgow
EducationNot Mentioned
Salary30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our award-winning client is seeking a Collector to join their successful team based in Glasgow. The Collector will work closely with the Collections Team to ensure that all documentation and procedures regarding collections and repossessions are in linewith company policies and procedures, and within agreed deadlines. The successful candidate will enjoy working in a fast-paced environment, will thrive under pressure and will have excellent organisation skills.You will be rewarded with 25 days hols plus Bank Hols, life assurance, private healthcare scheme, discounted gym membership and free onsite parking.The Collector will be a problem solver, who is self motivated and uses their own initiative. You will need to be very attentive to detail and disciplined in their approach to administration. Numeric skills are essential, with the ability to analyse numericaldata.The role will also involve corresponding with Solicitors and Auditors and ensuring any related paperwork is completed accurately and in a timely manner, as well as prompt and professional answering of the telephones.Key responsibilities:-

  • Assist with arrears cases as and when required, calling customers by phone and following up with written communication.
  • To have and understanding of CCA legislation.
  • Assist with customer calls, which may include a phone divert when Asset manager unavailable.
  • Ensure prompt and professional answering of telephones and deal with customer queries.
  • Providing all information required by our auditors, and ensuring all feedback is actioned in a timely manner.
  • Ensuring any legal paperwork is followed up with Solicitors.
  • Assist with ad-hoc administrative duties as and when required by the Collections Manager and Management Team.
  • Communicate with team members and work closely to support each other. Understand the team/business targets and personal contribution to achieving these.
Skills/experience:-
  • A proven track record as a Collections / Asset Assistant.
  • A bright, confident, hard-working individual.
  • Customer service focused.
  • Team player
  • Numerate with analytical ability.
  • Excellent attention to detail.
  • Strong interpersonal skills.
  • Strong ability to plan and organise.
  • Practical problem-solving ability.
  • Ability to work under pressure whilst maintaining a positive mental attitude.
  • A good communicator at all levels.
  • Demonstrates an understanding of the business.
  • Computer literate.
KEYWORDS: collections, arrears, recoveries, FCA, finance, assetUnfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and consideredfor all future vacancies.We are acting on behalf of the client as an Employment Agency in relation to this vacancy.We are an equal opportunities agency and welcome applicants from all backgrounds.

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