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Client Support Apprentice

QA Ltd
Job LocationGlasgow
EducationNot Mentioned
Salary18,018 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Employer description:Harper Macleod has been named Law Firm of the Year eight times and was ranked in The Times Scotland Best Law Firms 2020. They are consistently delivering excellent results.Harper Macleod recently won Promoting Diversity - Large Employer of the Year Award at the Scottish Apprenticeship Awards too.Overview:The firm are currently seeking a Client Support Apprentice to join them in their Glasgow office based in the heart of the city centre. This is a fantastic opportunity to develop within a business that is proud to have supported over 60 apprentices throughtheir qualification in partnership with QA!Salary:£18,018 per annum.Duties / What will you be doing day to day

  • Conducting tasks using the following systems; Worksite, Lawsoft and BigHand (full support and training will be provided)
  • Setting up Zoom/client/colleague meetings
  • Settling auditor fees
  • Dealing with cheques/bank transfers using Matrix42 system
  • Registering Power of Attorney online at the Office of Public Guardian
  • Accessing Law Account software
  • Answering and conducting telephone calls
  • Printing, scanning, archiving and copying
  • Assisting with incoming and outgoing mail
  • General administrative duties
What skills/characteristics would make you a good fit for this role
  • Excellent communication skills both written & verbal
  • Ability to prioritise and work to deadlines under pressure, often with short notice
  • Ability to use initiative and to work both independently and as part of a team
  • Excellent attention to detail and accuracy when working with data or creating content
Future prospects:Should you perform well in this role there will be an opportunity for you to remain at the firm in a permanent position.Harper Macleod have a track record of developing their staff and unlocking their potential.Your salary will be reviewed on completion of your qualification.Important Information:QAs apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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