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Business Analyst - Technology Resilience

Job LocationGlasgow
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision were looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliverresults and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. This Business Analyst role will report into the Disaster Recovery Lead and has a key supporting role in ensuring the delivery of the annual Disaster Recovery testing programme (Data Centre / Cloud / SAAS); the management of the DR "reference data" (incl. testingscope, status and history); and in raising the game in how we plan, prepare and execute our DR exercises. Responsibilities:

  • Maintaining Disaster Recovery processes, procedures and tools in support of technical recovery
  • Disaster Recovery planning and preparations in support of annual DR testing
  • Tracking outstanding issues which arise from Disaster Recovery testing through to completion
  • Embedding Disaster Recovery into change and project management processes
  • Oversight of 3rd party Technology partners
  • Evidencing compliance against Technology Resilience controls, policy and regulatory requirements
  • Automation of Disaster Recovery processes
Skills:
  • Requirement gathering, sizing and prioritisation
  • Analytical and critical thinking and reasoning skills plus ability to assimilate large quantities of information quickly and process this accurately
  • Solution implementation
  • Ability to work under pressure
  • Highly organised with forward planning mentality and ability to prioritise competing interests/activities
  • Good communication skills
  • Negotiating and influencing skills
  • Structured approach to work
  • Good listening skills
Experience:
  • Disaster Recovery best practices
  • Disaster Recovery testing
  • Active/Passive and High Availability technology infrastructure including servers, storage and networks
  • Multiple deployment architectures, including on-premise Data Centres and Cloud and SaaS
  • Data replication and restoration between Data Centres
  • Digital Operational Resilience Act (DORA)
  • Risk Management
  • Service Now (Change, Incidents and Asset Management)
  • Power BI
Qualifications:
  • Bachlor Degree (ideally in Computing and / or Business Administration)
  • 3 years experience working in FinTech
  • APM Project Management Practitioner and / or Prince II Practitioner
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity,age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

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