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Job Location | Glasgow |
Education | Not Mentioned |
Salary | 17,000 - 18,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Pertemps are currently working with an organisation based in Glasgow City Centre who have a requirement for an Administrator to work on a full-time basis.You will provide admin assistance to the Account Manager to enable them to provide a seamless end to end customer service to the client base allocated to the team.Duties include: Co-ordinate appointments in a bespoke diary management system Prepare and send correspondence to clients and their employees regarding their appointment details Update clients regarding appointments, cancellations and queries Despatch reports to clients Send or scan necessary files to the relevant department. Update client details on the client database, as instructed by the Account Manager. Liaise with the Account Manager regarding client queries. Make efficient use of the business management system. General Administration within the Customer Service department. Answering inbound telephone calls within agreed timescales. All voicemails to be responded to within 2 hours. Perform general office duties such as typing, operating office machines, and sorting mail. Perform reception duties periodically as required and as per the agreed rota. Skills required: Experience in an administrative or customer service role based within an office environment is essential. Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desirable. Experience in diary management is desirable. Experience within a role requiring good geographical knowledge is desirable