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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | 20,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Description£20,000 Perm Glasgow The Role Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes. Our booking support team play a critical role in ensuringthat survey appointments are booked with our customers and to ensure that our surveyor diaries are structured efficiently. Constant contact with both customers and colleagues is required so candidates should be confident and helpful communicators. The candidatewill have strong logistical skills and be able to prioritize their workload and the workload of the surveyor diaries they control. Examples of what you will be doing:Receiving and inputting survey and or retrofit instructions from varying client base Providing support to Surveyors by arranging day-today diaries and appointmentsGeneral administration in dealing with incoming and outgoing faxes, fax-to-email, e-mail enquiries and telephone enquiriesProvide support to regional office networkDealingwith incoming phone enquiries from customers and making outgoing calls to customers Examples of how you will do your job:You will bring a personable approach to all you are in contact with.You will be able to employ logic to ensure day-to-day diariesare as efficient as possibleYou leave the customer with a positive and professional impression of the Company and bring all aspects of our values to life: Personal, Responsible, Straightforward and Passionate Key behaviours most important to this role: FlexibleConfidentCommunicative (using all mediums)Professionaleven when busyCustomer focussed telephone manner Experience you have that will set you up for success:You will have worked in a busy, fast paced office environment where therehas been a need to be organised and constantly multi-taskingYou will have worked in an office where teamwork has been required and communication with off-site staff has been regularly required.Ability to thrive and enjoy working in a high performing,customer centric environmentYou will have been in a role that has required constant customer interactionYou will be proficient in Microsoft Office software and will also have had an aptitude to learn new systemsYou will have experience of taking andmaking calls to customers and also communicating with various stakeholders using fax, e-mail and letters. Other helpful things to know:An appreciation or previous experience working the Scottish property market or a surveying practice would be helpful butnot essential as full training will be provided.