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Accommodation Officer

Pertemps Glasgow
Job LocationGlasgow
EducationNot Mentioned
Salary13.23 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Our client, a highly respected public sector organisation based in East Renfrewshire, require a Supported Accommodation Officer on a temporary basis to April 2022. The salary for the role is £13.23 per hour. Working Monday to Friday 9.00am to 5.00pm. A PVG certificate is required for this role.Main purpose of role:To provide supervision, housing support, advice and assistance to households occupying temporary accommodation and B&B in an appropriate, sensitive and flexible manner.Accountabilities/Responsibilities:

  • Provide emotional support and assistance to residents as required
  • Recognise, monitor and react to adverse behaviour appropriately and professionally
  • Liaise with a variety of internal and external departments and services
  • Supervise the property and surrounding area including liaising with CCTV, local police and community wardens
  • Key holder responsibilities and work closely with site security staff
  • Undertake site visits to any of the temporary accommodation provided by the council, including B&B to ensure welfare of residents
  • Process referrals for temporary accommodation
  • Check in new residents to any of the temporary accommodation provided by the council, including B&B for completion of the tenancy agreements and Housing Benefit forms
  • Valet the flats to the appropriate standard when a resident departs as well as undertake needle sweeps, deep cleans and pack and store personal belongings. As well as undertaking inventories when tenants arrive and ordering and replenishing any missingrequisites
  • Report all identified and known repairs and monitor completion timescales
  • Clean the main staff office daily and undertake other health and safety duties eg adhering to Legionella precautions and perform weekly tests
  • Undertake administrative duties as directed by line management
  • Contribute to and participate in handovers, team meetings, 1-2-1s and service user reviews
  • Liaise with local landlords to resolve issues and report repairs
  • Offer tenancy sustainment and resettlement support via their housing support plan
Key Skills and Requirements:
  • SVQ 3 Social Care or equivalent level qualification ideally with SSSC registration
  • Experience of working with people with dependency and/or mental health problems or other vulnerable client groups
  • Experience of resettlement work in a housing related context
  • General understanding of welfare benefits
  • Experience of interviewing and the provision of advice and assistance
  • Sound IT skills
  • Excellent negotiation skills
  • Ability to work to own initiative and under own supervision
  • Good verbal and written communication skills
  • Ability to plan and organise workload
  • Flexible approach to work to meet demands of service
  • Full Driving Licence

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