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Job Location | Gateshead |
Education | Not Mentioned |
Salary | 20,375 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client, a well-established and successful organization is currently looking to recruit a Spanish speaking Customer Service Advisor to join its successful team on a 6 month Fixed Term Contract initially. This role can either be Home based or Officebased ( modern premises in Gateshead, easily accessible by public transport and by car). If home based, candidates should have their own PC/laptop and a good internet connection.The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services.To be considered for the role you must be fully fluent in bothSpanish and English (written and spoken).Duties:Handling inbound calls from customers and distributors from both English and Spanish clientsAddressing customers enquiries via the telephone, internet and email in English and SpanishProviding quality advice and information to customersResolving queries and keeping customers updates on the status of their enquiryMaintaining records and databasesTranslations English-Spanish and proofreading of promotional websitesRequirements:Excellent verbal and written communication skills - Fully fluent Spanishand EnglishIT literate with a sound knowledge of databasesTo be proactive and work on your own initiativeBe a good team player and committed to your workHours of work will be Monday to Friday 8am - 4pm (35 hours per week), Monday to Friday. Starting salary would be £20375 per annum, pro rata.If this role is of interest, please dont hesitate to apply!