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Service Controller

Pertemps Newcastle
Job LocationGateshead
EducationNot Mentioned
Salary21,500 - 23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client, a growing, specialist company is seeking to recruit aService Controller to joinits busy team.This role presents an excellent opportunity to work for an award winning business. Candidates should have experience in a similar role with excellent customer service and organisation skills.Working in as small, busy team, the role will involve:

  • Providing first class service to tight deadlines
  • Supporting clients via the telephone, taking and logging service calls
  • Liaising with engineers and internal colleagues to schedule work
  • Contacting suppliers and arranging for supply of parts/equipment as require
  • Ensure all billing and invoicing is complete
  • Updating multiple systems and making sure all information is correct and up to date
Skills and experience:
  • Ability to work in a fast paced role, often under pressure
  • Excellent communication skills
  • Ability to build strong working relationships
  • Knowledge of MS Office packages and capable of using multiple systems
The successful service controller will be able to demonstrate a good level of education ( minimum 5 A-Cs at GCSE), previous customer service and administrative experience, and very strong organisational skills. A steady work history, and the ability to multitask are essential. Previous experience within a logistics or service control department would be of interest, but not essential.The working hours are Monday to Friday 8:00am to 5:00pm, with occasional out of hours assistance required. Salary up to £23,500 per annum + benefits. Great company to work for. Parking available and good public transport links.

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