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Job Location | Gateshead |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Purpose of the RoleTo lead the strategy for the business on all elements of Security at Metrocentre.At Metrocentre we aim to create an excellent experience for our customers, which means in turn, that they will stay longer and return more to our centre. The purpose of the Security manager role is to take responsibility for full operational management ofthe security team at the centre. The role will involve developing and delivering our service model in line with our strategy of creating a destination that is safe and inviting whilst offering first class customer services.You will have a strong proven track record in management of security provision and will demonstrate experience in working and building relationships with other stakeholders and external agencies.Working with the Security Duty Managers and the on site Police team you will create a positive shopping experience for customers and occupiers through establishing and maintaining appropriate operating standards with a strong focus on customer service, KPI’sand best practice.You will have the ability to act decisively and remain calm under pressure, whilst giving clear guidance and leadership to members of their team and other senior managers.Key Responsibilities