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Japanese Speaking Customer Advisor Fixed Term

Job LocationGateshead
EducationNot Mentioned
Salary£20,500 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Japanese Speaking Customer AdvisorHome Based / RemoteNightshift - Monday to Friday 1am to 9amSalary - £20,500 to £22,000 depending on experienceFixed Term - to end September 2021 initiallyOur client, a well established and successful organization is currently looking to recruit a Japanese speaking Customer Service Advisor to join its successful team on a nightshift & fixed termbasis (training will be provided on a day shift) until end September 2021 with the possibility of this being extended.This role wlll be Home Based initially and can be considered on a remote basis.. Candidates must have their own laptop/PC and a good internet connection.The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services.To be considered for the role you must be fully fluent in both Japanese and English (written and spoken).Duties:

  • Handling inbound calls and correspondencefrom customers and distributors from both English and Japanese clients
  • Addressing customers enquiries via the telephone, internet and email in English and Japanese
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updates on the status of their enquiry
  • Maintaining records and databases
  • Translations English-Japanese and proofreading of promotional websites
  • Requirements:
  • Excellent verbal and written communication skills - Fully fluent Japanese and English
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
  • Be a good team player and committed to your work
  • APPLY NOW

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