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| Job Location | Gateshead |
| Education | Not Mentioned |
| Salary | 27,500 - 28,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Front Office Manager Gateshead £28KJob Responsibilities;- To be responsible for efficient and welcoming management of the Hotel Reception and Nights team ensuring consistent high levels of Guest Service Delivery and compliance & management of the hotel and there financial policies, procedures and of ensuringbrand standards are met. This is a hands on Role the successful candidate must work with an estimated ratio of 90% of working in the business and 10% on the business in terms of training and retention of team members Managing a happy well trained team is a must.Requirements:- 5/7 Working over shifts including: Early/Late/Nights/Day according to the needs of the business and team Opera PMS proficient is an essential Needs a minimum of 2 years reception experience Needs to be a driver of Guest Satisfaction and a lover of process and procedures To liaise with Housekeeping to ensure Minimum Brand Standards are met and maintained. To encourage and develop team, to ensure that all legal and company standards are being met. To promote and maintain the professional profile of the reception team.Benefits:-Staff parkingCompetitive Market leading salaryJob Types: Full-time, PermanentSalary: Up to £28,000.00 per yearBenefits:
Keyskills :
LegalManagementService DeliveryTraining