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French Speaking Customer Advisor - Twilight

Job LocationGateshead
EducationNot Mentioned
Salary19,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client, a well-established and successful organization is currently looking to recruit a French speaking Customer Service Advisor to join its successful team on a5 month Fixed Term Contract initially.This role can either be Home based or Office based ( modern premises in Gateshead, easily accessible by public transport and by car). If home based, candidates should have their own PC/laptop and a good internet connection.The hours will be Twilight shift -4pm - 12am Monday to Friday and salary is £19,000 per annum (pro rata).The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services.To be considered for the role you must be fully fluent in both French and English (written and spoken).Duties:

  • Handling inbound calls from customers and distributors from both English and French clients
  • Addressing customers enquiries via the telephone, internet and email in English and French
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updates on the status of their enquiry
  • Maintaining records and databases
  • Translations English-French and proofreading of promotional websites
Requirements:
  • Excellent verbal and written communication skills - Fully fluent French and English
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
  • Be a good team player and committed to your work
If this role is of interest, please dont hesitate to apply!

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