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Customer Service Advisor - German Speaking

Job LocationGateshead
EducationNot Mentioned
Salary18,000 - 20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service AdvisorGerman speaking is required for a leading sales promotion company who are based in London. However, this role is a permanent position base 100% working from home. We are looking for someone who speaks fluent German (native level) both spoken and written as well as speaking English to a high business level and you can live anywhere in the UK.The position is working 8am4pm Monday to Friday. In reward you will be paid a salary of £20,000 p.a. plus benefits. As Customer Service Advisor you will report into the Customer Service Team Manager and will be responsible for dealing directly with customer queries and questions from clients about promotional campaigns using your German and English language skills.You must also:

  • Have experience using MS Office packages (Outlook, Excel, Word);
  • A passion to go above and beyond or customers;
  • Self-motivated and professional;
  • Highly motivated and flexible;
  • Ideally have access to a laptop/computer (if not this can be provided).
Duties as Customer Service Advisor include:
  • Handling inbound calls from consumers and distributors;
  • Addressing customer enquiries via the phone and email;
  • Resolve queries and keeping customers updated;
  • Processing inbound promotional claims;
  • Deliver a high level of customer service at all times.
If you feel you have the language skills and experience then please send your CV in today via the jobboard for immediate review.

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