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Job Location | Gateshead |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelors Degree Travel Percentage : 0% The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SMEs all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services acrossthe whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumerssafe in these times. Our Gateshead based Customer Loyalty (Retention) Team is focused on delivering world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. Weare passionate about what we do - and you will be too! What you will be doing As a Customer Loyalty Advisor you are responsible for handling calls from existing Worldpay Customers who are looking to discuss their current pricing, products, terminate all or part of their business. You will look to add value by promoting the products andservice that Worldpay from Fis can provide and use commercial negotiation in order to retain and enable customer and business growth.